Category Archives: Random Thoughts

Radom thoughts are different than quotables cause…well…they’re random thoughts. Don’t know how to explain it any better. Have a look if you want! :)

flash by

The weekend runs right
On by, like raging river, or
Firelight flicker, until all that
Remains is a whisper of time,
Flown by, fluttering soft as the
Wings of time allow, echoes off
The soundless touch of winter’s
Kiss, brushing away summer’s
Warmth, until all that’s left
Is bright sunshine painting
Pristine blue, with chilled
Wind sending brisk messages too,
And in the end the weekend flies
Like a morning dream, Sunday
Afternoon sigh, the creaking of
Old young bones and joints,
Not yet used to the change in
Time, yet feeling the weather
All the same, so it is now, as
Weather promises winter’s bright
White light and cozy night, so
Joints delube as cold settles in,
And once pliant skin wrinkles,
Like a grandparent’s grin, so that
All we have to go on now, is the
Thought we will be young again,
Somehow, that as spring and
Summer break from winter’s thawed
Embrace, so too shall we return to the
Start of the race, although foolish to
Hope, too hopeful a fool, for this is the
Life we live but once, and once we live,
No repetition so cruel as weekend’s
Promise, of summer’s cycle coming to
An end, again, brushed by time’s butter-
Fly wings, and the last kiss of hot sun,
Sweat reminder’s walk through Windsor
Great park, now resting aching as old
Young must, the joints now creaking,
Now filled with rust.

Journey to the centre of the ITIL

Service Management was such a drag,
And Finance thought IT in the bag,
As the poorer cousin to money’s way,
Until ITIL came along to save the day.

Before ITIL there was no sight,
Of technology’s fortune, wrong or right,
Yet now with Service Request to lead the way,
We can actually see what is, and do what we say.

Then along comes Incident, to protect the user,
The business customer, victim to IT’s bruiser,
With a quick turn-around to fix the issue,
We pat customer’s on the back, and pass the tissue.

Incident’s role plain to see,
Problem traipses along with glee,
And displays all of Incident’s dirty laundry,
Using trend analysis to solve the quandary.

Following Problem, Change is next in line,
To lock down mistakes, all in good time,
To minimise risk, Change’s big brother,
And protect Release and deploy, Change’s father and mother.

From Change’s mistake bursts Incident’s leader,
Major Incident storms in, making everything teeter,
Yet with Continuity and Disaster Recovery hanging around,
We happily take Major Incident down, pound for pound.

Now on top of this whole darn terminology mess,
We add on Capacity backed by Configuration & Asset’s finesse,
Then Availability comes along to watch the Event,
With Financial Management to pay the rent.

Finally Customer Services steps on board,
To measure the performance and fight the hoard,
With Service Analysis and Reporting in tow,
And Service Levels showing the way to go.

It takes all of Knowledge’s wily way,
To turn the tides of dissent on customer’s dismay,
With the Service Desk skilled to the hilt,
Keeping business as usual running full tilt.

With Information Security watching the gate,
To ensure that IT arrives safely, if a little late,
Service Strategy hands off to Design and Transition,
With Service Operations fighting for pole position.

Along comes Continual Service Improvement to save the day,
Although sometime in the future, in a Utopia far, far away,
When all of the statistics finally make sense,
And best practice becomes present tense.

Now all of the happy customers, consultants too,
Deliver real benefits, driving change on through,
And even if the measurements are not always clear,
We know that a best practice expert is always near.

Yee-haw!

Wow. So that’s what it feels like to come to the end of a novel, and even start the second one.

The rollercoaster is over, or has only just begun, as I have as yet to let anyone read this revised draft.

Nervous? Yes.

Excited? Yes.

Exhausted and exhilerated? Double yes.

Where to now?

Do I go the old school route and hunt down an agent, trap them with style, cunning and a well-turned phrase, joining forces to create a hunting party out for the rare blood of the oft-maligned and dying breed of old-school publisher in the hopes of them seeing the diamond in the rough; maybe not the next JK cash machine but at least worth investing time, energy and publicity in?

Or do I surf the light fantastic and punt into the lake placid of self-publishing and self-promotion? Is my book eye-catching enough to light the bushfire of people’s imagination and flow through word of mouth into the collective subconscious?

What to do, what to do. (Ideas accepted on a postcard, written in binary or Sanskrit.)

Whatever the future level of success, I wrote it, from beginning to end and back again, and that is enough for me (for now).

If people enjoy reading it and want more, that will be all I ever wanted.

Here’s hoping! 😉 (Just in case you are wondering where you can lay your hands on my book, please keep your eyes peeled on my blog / twitter / linked in / Facebook account, where I will be broadcasting more exciting news (exciting to me at least!) as soon as I have it.

Til next time, be good to one another, cause each other is all we really have.

Peace out,

mE

life

 
Life is made,
In the end, of
Memories and love.

Memories are made
From life experience,
Not fearful thoughts.
Love just is.

Let go of fear,
Live life,
Be love,
Breathe.